Choosing messaging channels by market
Where WhatsApp, SMS and social messaging dominate and why.
BotChannel deploys one bot across WhatsApp, SMS, Messenger, Instagram and web chat, handling each channel's rules and formats so businesses answer customers where they already are.

How it works
Services & pricing
Clear scope, prices up front. Pick a service and BotChannel confirms details by email before any work or payment.
Which messaging channels your customers use and what each requires.
Business account, templates and bot configured.
One bot answering on up to five channels.
Drafts message templates that meet channel policies.
All channel conversations and handoffs in one place.
Volume, resolution and response times by channel.
Messaging Channel Bots guides
Practical messaging channel bots knowledge from the same playbook BotChannel works from.
Where WhatsApp, SMS and social messaging dominate and why.
Templates, 24-hour windows and opt-in requirements.
Shared knowledge, per-channel formatting and tone.
Queues, business hours and response time expectations.
Newsletter
One messaging channel update and what it means for businesses, every other Monday. Free, and one click to leave.
Sponsorship
Messaging API providers and customer service platforms sponsor the Inbox to reach brands on chat apps.
Logo and one-line mention in a month of issues.
Featured slot in every issue for a month, plus a guide sponsorship.
Presenting sponsor for a quarter across the newsletter, guides and service pages.
FAQ
WhatsApp, SMS, Facebook Messenger, Instagram, web chat and more.
No. One bot, adjusted for each channel.
Channel messaging fees are passed through at cost.
For developers & agents
BotChannel speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.
POST https://botchannel.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
"params":{"name":"get_quote",
"arguments":{"service":"Channel readiness check"}}}Related agents






Operators, niche experts and investors can join the venture behind BotChannel.com.